Speak Up and Grievance Mechanism

The WWF is run at a local level by the following offices...

Zimbabwe

Speak Up and Grievance Mechanism

Speak Up

We want to do what is right. At WWF people are at the heart of what we do. Upholding respect for, and ensuring the safety and rights of employees, partners and the communities we work in, is core to our organization. Any breach of that should be reported without fear of reprisal and every person we work with should feel empowered to safely do so.

Submitting your concerns. Please select one of the options below and proceed through the following questions to take the next step in submitting your report. After having sent your message you will receive an ID and a password on the screen. Save these in a secure manner. You can choose to remain anonymous throughout this dialogue.

We aim to acknowledge receipt of your message within 24 hours and will provide an update within 10 calendar days.

Our Commitment

WWF is committed to a Speak Up culture where open, honest communications are the expectation, not the exception. This applies to every person who works for, alongside or who is affected by our activities.

For staff, we want you to feel comfortable in approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.

For partners or members of the community, we encourage you to raise concerns about the impact of WWF’s work. Our Statement of Principles and Safeguards outlines our way of working.

EthicsPoint is one of the ways you can raise concerns on a totally confidential and if need be, anonymous basis.

WWF will listen and respond appropriately in accordance with our organizational values and internal processes. We will make sure that those raising concerns are updated.

Secure and Confidential

This secure reporting system is here for you to confidentially submit an incident or cause for concern. You can be a staff member, someone working with WWF or someone in the community.

You can be anonymous (depending on legalities in your country) if you do not wish to disclose your name, although your name could be crucial in being able to take appropriate action. You do not need to provide proof of your suspicions, but all messages must be made in good faith.

Click here to make a report
Click here to follow up on a report

GRIEVANCE MECHANISM

WWF-Laos is committed to strengthening accountability and improving transparency in how we implement our conservation initiatives across the country.

To support this commitment, we have established a Grievance Redress Mechanism (GRM) that allows any affected stakeholders–including local communities and ethnic groups–to raise concerns or complaints and have them addressed in a timely, fair, and consistent manner. An internal Standard Operating Procedure (SOP) guides the process for receiving, acknowledging, investigating, and resolving grievances.

The GRM is designed to be inclusive and accessible to all, ensuring equal opportunity for women, men, youth, people with disabilities, and other marginalized groups to voice their concerns. During community engagement activities, these groups are informed about the mechanism and encouraged to use it.

Grievances can be submitted in several ways: